Terms and Conditions

General

These terms and conditions apply to the Burma Jars Web site, and all associated Web sites linked to www.burmajars.com by Burma Jars,its subsidiaries and affiliates.Please read these terms and conditions (the 'Terms and Conditions') carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions govern your use of, and any purchase from, the BurmaJars.com, and constitute an agreement between you and Burma Jars. We reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

Exchange and Return

Customer satisfaction and reputation is our first priority and we only deal with genuine gemstones.
If you are not satisfied with the purchase, don't hesitate to reach out.
We're more than happy to assist you!
We gladly accept returns and exchanges
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery.

Conditions of return
All jewelry components for all products are under warranty for 7 days from the date of arrival.
Buyer is responsible for return shipping charges.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Product Availability

On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order subsequently can be cancelled due to unavailability of product.

Gemstone Enhancement Disclosure

The colored gemstone industry must have the respect of the public and the jewelry industry. To protect this respect, We develop and maintain the highest possible ethical standards in our business transactions.

We are aware that insufficient disclosure can subject
us to substantial civil liability for fraud by nondisclosure. 

Therefore we describe details all necessary disclosure information on the invoice
and/or receipt for the gem or item of jewelry and
explained at the point of sale.

We attach Independent
laboratory reports in most cases.

Click here to learn more.

Pricing

Our pricing for precious stones and Jewelry items is based on the gems, gold market and exchange rates.

All prices and information published on www.burmajars.com are subject to change without notice.

We do not negotiate prices on our products and all our prices are final.

Pictures and videos

Photographs and videos are taken in daylight or diffused light source but not in the glare of direct sunlight.
Majority of our images and video are taken via a mobile device.
We avoid using the flash that reflects on metals and gemstones, and can make it difficult to judge the true color of precious stones.
The true color may vary slightly from that which is displayed in product images due to different screens and resolutions.
We show scale by details measurement, using a coin next to the piece or wearing on the model.  
Some pictures may be enlarged to reveal details.

The closest to seeing the real gem would be a video, so you can always watch our youtube videos to help you decide better.

Once we received order, we will dispatch within one working day and online tracking will be provided.
Spend S$50, get free shipping within Singapore.
Spend S$300, get free worldwide shipping.
Estimated delivery time applies only to the major cities/ office of mail exchange.
Please allow more time for destinations beyond that.

Shipping

All photography, images, texts, video clips and other materials on this website are originally created and owned by Burma Jars Pte. Ltd and should not be utilized elsewhere

Copyright

We accept the following payment methods.

  • Credit/Debit card payments

  • Paypal

  • Paynow

  • Atome Payment

  • Grab Payment

  • Bank Transfer

For Manual Payments

Plese click HERE for more details

Payment Methods

Contact

Any inquiry? Get in touch.

Thanks for submitting!